1.??? ???? Why the Cheshire cat is smiling?
?One day Alice came to a fork in the road and saw a Cheshire cat ?in a tree. ?Which road do I take?? she asked. ?Where do you want ?to go?? was his response. ?I don?t know,? Alice answered. ?Then,? ??said the cat, ?it doesn?t matter.?
Communications engages verbal, nonverbal and auditory signals. It occurs both intentionally and accidentally. The Cheshire cat suggests that without a plan and clearly defined set of goals, any communication will be equally fruitless. All too often, conversation engages the senses in purposeless chatter. Not only are these efforts ineffective, they are frequently disruptive and counterproductive. Focused, intentional exchanges have a purpose and predefined agenda.
2.??? ???? How the Queen assessed credibility.
??There is no use trying,? said Alice; ?one can?t believe impossible things.? ?I dare say you haven?t had much practice,? said the Queen. ?When I was your age, I always did it for half an hour a day. Why, sometimes I?ve believed as many as six impossible things before breakfast.?
By suspending judgment, listening and asking important questions, creativity expands the realms of possibility.
3.???????? What the Queen said about memory.
?It?s a poor sort of memory that only works backwards.?
Memory and imagination are intertwined. Listening and hearing set the foundation for projection. By careful attention to what has been said and through observation, perception can assign accurate meaning and apply logic to generate valid knowledge of the future.
4.???????? How the Caterpillar used questioning to connect.
??Who are YOU?? said the Caterpillar. This was not an encouraging opening for a conversation. Alice replied rather shyly, ?I ? I ?hardly know, sir, just at present ? at least I know who I was ??when I got up this morning, but I think I must have been changed several times since then.??
Sometimes even the most basic of definitions may prove difficult. Problem solving and team efforts begin with mutual acceptance and common understandings. Transition and growth allow for further definition and possible reconsideration.
5.???????? How the March Hare, the Mad Hatter and the Dormouse clear up confusion.
??You might just as well say, that ?I like what I get? is the same thing as ?I get what I like!? ??You might just as well say,? added the Dormouse, who seemed to ?be talking in his sleep, ? that ?I breathe when I sleep? is the same thing as ?I sleep when I breathe!?
The Mad Tea Party noted that although some things may sound similar, their meanings can be substantially different.
?Confusion is cleared up as language is used with care.
Lewis Carroll (Charles Lutwidge Dodgson), an Englishman who lived from 1832 to 1898, was the author of Alice?s Adventures in Wonderland and its sequel Through the Looking Glass.
He was distinguished for his works in mathematics, logic and literature. In addition, he was a renowned photographer and Anglican clergyman. As with other linguistic experts, Carroll was challenged in communication. He suffered from a pronounced stammer. His works in fantasy and children?s literature have become enduring classics.
Many have found allegories and various references in Alice to both philosophy and various major thinkers.
Quotations from Lewis Carroll on Communication
?Begin at the beginning,? the king said very gravely, ?and go on till you come to the end:
then stop.?
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?The time has come,? the walrus said, ?to talk ?of many things: of shoes and ships ? and sealing wax ? of cabbages and kings.?
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She generally gave herself very good advice, (though she very seldom followed it).
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His answer trickled through my head like water through a sieve.?But I don?t want to go among mad people,? said Alice. ?Oh, you can?t help that,? said the cat. ?We?re all mad here.?
Success Dynamics International offers an integrated system of programs to build a ?Smart Organization.? Our EIQ-2? training consists of:
- The Empathy Principle
- EIQ-2 Emotional Intelligence
- EIQ-2L Emotionally Intelligent Leadership
- EIQ-2I Emotionally Intelligent Influence/Persuasion
- TmEIQ-10 Emotionally Intelligent Teams
- ESO Emotionally Smart Organizations and
- EIQ-2CRM Client Centered Service and Relationships.
Connect with Success Dynamics and the Empathy Principle at?www.Success-Dynamics.Org. How?s your Empathy? Your emotional intelligence? Your EIQ-2 Influence? Leadership? Your TmEIQ-10? Are you working for a Smart Organization?
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Author of Surefire Success and Leadership Language, Bob has written hundreds of articles and developed a wide variety of training tools. Bob is a member of the American Society of Training and Development as well as the National Speaker?s Association. He is highly respected as an author, trainer and speaker.
Bob Jerus
Source: http://success-dynamics.org/lewis-carroll-on-communication-relationships
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